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01325 378307
05.12.16 -

Hill Cross officially Renewed ISO approved for quality and environment

The management systems of Hill Cross were accessed and approved by QMS UK following the ISO 9001: 2008 standards for quality, specifically for the supply design and manufacture of contract furniture to the hospitality and healthcare market in the UK and globally. Following this achievement earlier in the year Hill Cross has also recently become ISO 14001 registered and due to such has gained practical tools for to identify and control the environmental impact and constantly improve the environmental performance of the business.

ISO standards are internationally recognised as tools to help businesses access their internal systems and procedures and the main quality management standard, ISO 9001:2008 has been implemented by over a million companies in over 170 countries across the world.

A rigorous documentation and audit process was carried out throughout the ISO process which has led to improvements in business productivity for Hill Cross and efficiency for services which benefits the companies clients. Clients range from blue chip corporations and international venues to independent designers and venue owners so the process needs to be consistent but at the same time flexible. Internal audits are required regularly to uphold the standards in order for the whole team to be  able to continue to deliver an excellent quality of service.

As a minimum the Quality Manual addresses all requirements for conformance with
BS EN ISO 9001 : 2008 in pursuit of any activities falling within the scope of its certification.

The Quality Manual demonstrates the:

1.       Ability to consistently provide products and/or services that meet customer and applicable regulatory requirements, and

2.       Aims to enhance customer satisfaction through the effective application of the Quality Management System, including processes for continual improvement of the System and the assurance of conformity to customer and applicable regulatory requirements.

Hill Cross are committed to improving the standard of service for their customers, if you have any comments on how we could improve please don't hesitate to contact us.

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